Using Your Insurance

If you’ve enrolled in a health insurance plan, you can use your coverage to meet with your doctor and receive essential health benefits, such as preventive services like the flu shot. Understanding health coverage will help you make the most of your health benefit options, so you and your family stay healthy.

Here’s what you can expect once you’ve enrolled in your insurance plan:

You’ll receive your health plan identification card(s)

  • Always bring your new health plan identification card when you need to see a doctor or get a prescription filled
  • Remember that your health plan identification card is your ticket to receiving medical care
  • Many health insurers have mobile cards or ways to access your information online

You’ll receive a benefits booklet with useful details about your coverage

  • It’ll contain the date your health care coverage takes effect
  • It’ll explain your copay and deductible costs

If you don’t have an insurance card and need medical attention, call your insurance company to find out if your coverage is effective.

For individual health care plans:

Call the Marketplace Call Center at 1-800-318-2596. TTY users can call 1-855-889-4325, or visit Health Care Marketplace

For government health care plans, visit one of the following websites:


What to Expect Now that You’re Covered

Now that you have insurance — you should know what to expect next. Here’s some key information that’ll help you learn how your coverage works and how to get the most out of your benefits.

Learn More »

Getting the Most From Your Health Care Coverage

Most health care coverage plans offer you resources, tools and even access to discount programs for health-related services and products. Here are some helpful tips for making any health insurance plan work for you.

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Deciding Where to Go for Care

If you aren’t having an emergency, deciding where to go to get the right medical care may save you time and money.  You have choices for where to go for routine checkups to stay healthy or for non-emergency care, and where to go if you become sick or injured and need urgent medical attention.

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Stay Healthy with Preventive Care

Your most valuable asset is your health. To stay healthy and prevent longer-term health care problems, you can take advantage of available preventive health care options. Regular screenings can also save you money and are often offered at no additional cost to you.

Learn More »